Setting Spam Mail Options to Block or to Allow Specific Addresses

You can setup your mail preferences to identify specific addresses to block or not block in your Inbox. You create a list of addresses that should not be added to your Inbox and addresses that always should be added to your Inbox, but could be detected as spam. The spam filter uses this list to make sure you get the email you expect.

If you notice that certain email addresses are always being incorrectly added to your Inbox or Junk folder, you can identify those addresses to block or not block. 

1. Go to the Preferences>Mail page.

2. Scroll to the Spam Mail Options section.

3. In the Block messages from text box, enter email addresses that should always be treated as junk. You can list up to 100 addresses.

4. In the Allow messages from text box, enter email addresses you trust that for some reason end up in your Junk folder, such as newsletters you subscribe to. Messages from these email addresses are never blocked. You can list up to 100 addresses.

5. Click Save.

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