Changing How Often Your Account Checks for New Mail

You can set preferences for receiving new messages including how often you receive email messages and whether you are notified when you receive new messages.

Your account is updated with new messages based on the polling interval set up in the mail preferences Check New Mail drop-down menu. The default is every five minutes. If you are expecting an email message, you can click the refresh icon on the right side of the toolbar any time to receive new email immediately.

  1. Go to the Preferences>Mail page.

  2. In the Displaying Messages>Check New Mail drop-down menu select how often to check for new mail.

    If you select Manually from the dropdown menu, you must click the reload icon to get new email.

  3. Click Save.

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